In recent times I have gone through an
article on intranet where it has been reflected in the sense that an artistic method
feasible to intranet can be put side by side to a composition process where we
can endeavor to construct the roof of the house before we place the underpinning,
and we may facade somber problems. Let us dispense the concrete for the
foundation of the house before we put in the necessary plumbing for water and
sewer access, and have to spend more money than we bulldoze for. We can build a
house one footstep at a time and as such we can make certain the house which
has a strong foundation. Buildings with strong nitty-gritty tending to a
certain period. When we have more or less done with the frame of the house, we
build a roof. Although the roof of the house is the top of the structure, we do
not stop there. It takes more than a covered frame to make a house. We hire an
electrician to do the wiring and bring back the plumber to finish the plumbing.
Afterward, we hang plaster board, add insulation, finish the exterior, add
fixtures, and before we know it, we have a house that we can call home. We
build an intranet in the same way, one step at a time. We can initiate on the
intranet is about as glamorous as the water and sewer pipes waiting for the
foundation to be poured around them; for just when we are ready to roll back our
sleeves and dive into the intranet creation process with both feet, we might
discover we need to conduct research, planning, or consider the requirements of
the intranet. When we finally flesh out the foundation of the intranet, we
start to build the framework. The basic components of any intranet are the
hardware and software that make it work. The hardware used in the intranet is
focused to determine the way the intranet is operated.
The software our intranet uses will
determine what the intranet is used for. Eventually, we finish designing the intranet,
but find we still have to develop the hot Java-powered applications for the
intranet. Even when we have completed the design and development processes, the
intranet still is not over and done with in order to check the structure of the
work for flaws. We make sure we have used the right structure and created the
best tools. Once all this is done, we finally have an intranet worthy of the
CEO's wholehearted embrace. Try to build the whole house at once and we will be
overwhelmed. The same is true for any creative process. When we are building our
intranet and its applications, we need to manage many things on a level of
general organization and on a more specific level. If we mismanage
expectations, our intranet might not turn out as we plan. Our potential anticipation
and the opportunity of our superiors might be totally different. Before we
start to design the intranet and the Java-powered applications for the
intranet, make sure our prospect and the expectations of our administrator network.
A good way to do this is to ensure that the infrastructure channels are open
and used.
To make certain that our scheme is a
devastating success; we should argue outlook throughout the progress of the
intranet, principally as we develop our intranet applications. If we develop a
rapid prototype of key applications, our superiors should be the ones to verify
that the designs meet their expectations. If the model does not meet their outlook,
maybe the prototypes were an example of what not to do, or maybe the expectations
of management are unrealistic. If our prototypes meet or exceed the
expectations of our superiors, we have a green light and our project is well on
its way to a successful implementation. We should also manage our personal
expectations for the intranet and its applications. Our expectations play a
major role in the success of the intranet. Realistic expectations ensure the
success of our intranet. If we perceive the intranet as an impossibly large
undertaking, we might cripple by virtue of wide range of knowledge in this
regard. If we perceive the intranet as a trivial undertaking, we will not
produce the best possible structure and tools for our organization. It is best
to find a balance in our perceptions about the intranet. As we begin to design
the intranet, keep in mind that the intranet creation process is a team effort.
Few individuals will be able to handle all aspects of creating the intranet and
its applications. For this reason, we should have an accurate perception of our
abilities and know when it is in the best interest of the project to delegate
tasks.
Generating an intranet is exhilarating
and demanding and as such we have to break a new ground, making efforts for new
things, and carry out research work with a new-fangled request. Managing the
intranet is the creation of an amazing process in whatever way some one will
motivate us. If one way of thinking about the intranet is not motivating we,
change tactics. Do whatever it takes to get the job done. We do not limit a few
strategies or stick with one strategy when it obviously is not working. Make a
list of strategies. If one strategy is not working, switch to a new one. If we
do not have a new one, create a new one. The strategy we use can be very basic.
A great strategy to start with is to plan to work on the project every day
until it is completed. In addition to this strategy, we should add planning to
involve both management and users in the development process. The degree of participation
for management and users might need to be adjusted throughout the development
process. Our role in the project should be a part of our strategy. Initially, we
might want to work closely with the development team. Later, we might discover
that our best role is to manage the development at a higher level. Or if we are
the top programmer or network administrator, we might find that we need to work
on application design rather than the actual programming. Adapting our role as
necessary can help the project flourishing.
When we start working on the intranet
design and creation process, one of the first things we should do is develop
goals. Our goals should take into consideration the complexities and nuances of
the intranet we plan to develop for our organization. Goals should be clear and
relevant to the problem at hand. Set major goals relevant to the purpose,
scope, and audience of the intranet. Also, set minor goals or milestones for
the stages of the intranet development and its applications. Goals and
milestones help define the intranet development process as a series of steps or
achievements. One major goal could be to complete the planning of the intranet;
another major goal could be to complete the design of the intranet. The series
of steps necessary to complete the major goals are the minor goals or
milestones. Our first milestone will be to start work on the intranet. Another
milestone might be to select and purchase the necessary intranet software, such
as Web server software, browser software, and a Java Development environment. Our
goals are to complete the major steps of the development process, such as
planning and design. In designing a constructive intranet system, the intranet
designer may create or provide rules that pertain specifically to the
intranet's law or scope of control, such as the Information Systems department
that will have overall responsibility for the intranet after completion. As we
start to create the intranet, these rules might seem perfectly acceptable.
However, as we conduct planning for the intranet and its applications, we might
find that the overall responsibility of the intranet should be divided amongst
the departments that will set up intranet servers. If these early rules cannot
be modified to fit the current situation, we will have problems. We might
encounter delays due to loss of efficiency or the final product might not be
what was expected.
No rule should ever be considered
absolutely and even the best of rules should be interpreted as guidelines that
can vary depending on the situation. Rules for a complex project like our
intranet should be flexible and make sense. A rule that conflicts with
something we are trying to do should be reexamined. The rule might be
inappropriate for the situation we are trying to apply it and as such our
intranet will never be put into action if we avoid working on it. Putting off
work until something is due is a poor practice. Relinquish when things do not
go our way or when we seem to have a block is another poor practice. Even if we
flourish on cut-off date, sketch to work toward intranet's goals and milestones
regularly-every day if necessary and possible. We should also plan to work on
the intranet and its applications during those times when our thoughts are not
flowing. Everyone has bad days and good days. Some days we take more breaks.
Some days we work straight through the day and into the night. We might tend
toward other destructive behavior besides avoiding or putting off work.
Sometimes programmers go to the opposite extreme. They tear things apart
impulsively before letting the work cool off so they can look at it
objectively. Never hack our code just because a few users didn't like our
application's interface. Managing the aspects of the intranet's design and
creation is only the beginning. The next step is to determine the best
organization for our intranet. Over the years, three models have developed for
information systems like our intranet: centralized, decentralized, and a
combination of centralized and decentralized. The three computing models are
really driven by the types of computers in use at an organization.
Following the centralized model, all
computer resources are centered in one location and under the management of one
organization. When we think of centralized computing, think of mainframes and computer
centers. With the introduction of file server and client server computing, most
organizations moved away from the centralized model toward a decentralized
model. In decentralized computing, computer resources are spread throughout the
organization and under the management of the departments in which the computers
are located. When we think of decentralized computing, think of the high-power
workstations and servers. After the big move to decentralize computer resources
and dismantle massive computer centers, many managers had a rude awakening to
the anarchy decentralized computing can cause. Let us imagine an organization
where each department sets the rules and decides the standards, like what
hardware and software to purchase and how that hardware and software should be
set up. Then imagine the nightmare of trying to support the gauntlet of
software and hardware installed throughout an organization the size of
AT&T. Because of a lack of control with decentralized computing, many
organizations are moving to the happy middle ground of a mixed computing model.
In this mixed model, a centralized Information Systems management sets broad
policy, such as the direction and purpose of key computing initiatives, and the
individual departments are free to work within those guidelines.
As we thrash out the accomplishment
of the intranet with management, we should consider keeping the three working
out models in mind. While our organization might currently use a specific
model, we can apply any of the models to the design of our intranet and should egg
on administration to prefer the mock-up that wills finest hand round our institute.
In an ideal world, the concluding pronouncement will be based on the necessary
responsibility and control of the intranet resources. Subsequent a centralized
model, a specific department within the organization will be responsible for
the intranet. This identical division will be accountable for the setup,
design, and administration of our intranet servers. The department will also be
responsible for creating the necessary publications and applications based on
user requests. With a centralized model, there will usually be a formal
approval process for new publications, applications and services. This means
that if the Human Resources department wanted an application to track employee
files, a formal request would be required. Once the request is approved, the
intranet developers would work with Human Resources to create the application.
The problem with centralized control and formal approval processes is that they
put creativity and timeliness in thumbscrews. Following a decentralized model,
each department within the organization is responsible for its section of the
intranet. All departments that want to create intranet services will have to
set up, design and administer their own intranet servers. Each department will
also be responsible for creating the publications and applications used by the
department.
When we can draw on a decentralized
model, we hack out the prescribed endorsement procedure for new publications,
applications, and services. This means anyone can create intranet resources.
Greater freedom and few controls means that new services can be set up quickly
by anyone who wants to set them up. This freedom and lack of controls can also
lead to abuse of the intranet resources. When someone publishes potentially
offensive material or when the usefulness of the intranet deteriorates because
so much junk has been created? By adopting elements of both the centralized and
decentralized model that fit the needs of the organization, we might be able to
balance the need for strict control with our artistic self-determination. For paradigm,
we could create an intranet with a centralized Web server that links together
departmental servers. The IS staff would be responsible for maintaining the
central server and updating links to resources throughout the organization. The
individual departments would be responsible for maintaining their own servers.
To ensure the intranet is not abused, one person within each department could
be responsible for that department's intranet resources.
The real stars on our
intranet are the applications we plan to develop. Still, we will need content
for our intranet. Most of our content will be in the form of hypertext
documents that are served by our Web server and displayed by our chosen Web
browser. As we consider the type of content we want to publish on our intranet,
think about how we will organize that content. We can organize hypertext
documents in many ways. The structure that is best for a particular document
depends on the complexity of the material we plan to present. For a small
document with limited complexity, a simple structure is often best. Simple
structures include linear and linear with alternative paths. The simplest way
to structure a hypertext document is in a linear fashion. Using a pure
linear structure, we can create a hypertext publication with a structure
resembling a traditional print publication. Readers move forward and backward
in sequence through the pages of the publication. An alternative path
structure gives readers more options or paths through a document. By providing
alternative paths, we make the structure of the publication more flexible.
Instead of being able to move only forward and backward through the
publication, readers can follow a branch from the main path. In a linear
structure the branches will rejoin the main path at some point. The
hierarchical structure is the most logical structure for a publication of
moderate complexity. In this structure, we organize the publication into a
directory tree. Readers can navigate through the publication, moving from one
level of the publication to the next, more detailed, level of the publication.
They can also go up the tree from the detailed level to a higher level and
possibly jump to the top level.
The information bank tree intimately
look a lot like the way we store files on our hard drive in a main directory
with subdirectories leading to files. We could also think of the hierarchy as a
representation of an actual tree. If we invert the tree, the trunk of the tree
would be the top level of the publication. The trunk could be the overview of
the publication. The large boughs leading from the trunk would be the next
level of the document structure. The boughs could be chapter overview pages.
Branches leading from the boughs would be the next level, or the pages within
chapters. A combined linear and hierarchical structure is one of the most used
forms for hypertext publications. This is because it is an extremely flexible,
but still highly structured method. Readers can move forward and backward
through individual pages. They can navigate through the various levels of the
publication by moving up a level or descending to the next level. They can also
follow parallel paths through the document. The most complex structuring method
is the integrated web. This method lets the reader follow multiple paths from
many options. This is a good method to use when we want the reader to be able
to browse or wander many times through the publication we have created. Each
time through the publication, readers will probably discover something new.
After considering the various styles for hypertext documents, we should examine
the various tools we will need to develop the intranet. A tool is anything that
supports the task we are working on. The tools for unleashing the power of our intranet
are based on the existing tools for the Internet itself, which includes
protocols, resource tools, and information services. TCP/IP (Transmission
Control Protocol Internet Protocol) is the foundation of the worldwide
Internet. We must install TCP/IP on our network to enable intranet services. A
protocol is a set of rules for programs communicating on the network. It
specifies how the programs talk to each other and what meaning to give to the
data they receive. Without TCP/IP setting the rules for our network
communications, we cannot use Internet technologies. The good news is that if our
organization already has access to the World Wide Web; we might already have
the necessary TCP/IP structure in place. Additionally, TCP/IP is built in to
some operating systems, including Windows 95, Windows NT, and most variants of
UNIX. If we have an operating system where TCP/IP is not built in and do not
have TCP/IP installed, we will need to purchase TCP/IP software. Fortunately,
TCP/IP software is widely available from software vendors.
An intranet without Web services is
like a world without water. The key to the World Wide Web is the hypertext
transfer protocol. HTTP offers a means of moving from document to
document, or of indexing within documents. Accessing documents published on our
intranet involves communications between browsers and servers. In a browser,
such as the Netscape Navigator, the HTTP processes are virtually transparent to
the user. All the user really has to do is activate links to move through our
Web presentation. The browser takes care of interpreting the hypertext transfer
commands and communicating requests. The mechanism on the receiving end, which
is processing the requests, is a program called the Hypertext Transfer Protocol
Daemon (HTTP). A daemon is a UNIX term for a program that runs in the
background and handles requests. The HTTP daemon resides on our Web server.
Before setting up or installing server software, we must determine what
platform the Web server will run on. Until recently, our choices were limited,
but this changed rapidly as the World Wide Web grew in popularity. Today, Web
server software and server management tools are available for almost every
platform. And, like other software developed for use on the Internet, this
software is available as freeware, shareware, and commercial software. We will
find that UNIX platforms have the most options for server software. Until
recently, there was only one good choice for the Windows NT environment, but
this has changed. There are now many excellent commercial and freeware choices
for Windows NT. For other platforms, there is generally only one choice in
server software. Having only one choice of server software for the Windows
system which doesn't mean the quality of the server software is poor. Quite the
contrary, the quality of the software is often quite good. Tools are an essential
part of any operation. Resource tools provide the means for sending and
retrieving information. There are three basic tools of intranet working:
Electronic mail is a great way to
communicate. Think of e-mail as a way to send letters to anyone within the
company instantly. Many e-mail programs enable delivery of mail to single users
or groups of users. Some e-mail programs even provide ways to automate
responses. Most browser packages are packaged with e-mail software. File
transfer protocol provides the basic means for delivering and retrieving files
around the network. The files can be text, sound, or graphics. FTP provides a
springboard for many information-based approaches to retrieving information.
Many higher level tools that have friendlier interfaces use FTP or a protocol
similar to FTP to transfer files. Just about every browser currently available
supports FTP. Telnet lets our intensive log into another system and browse
files and directories on that remote system. Telnet is valuable because it is
easy to use and basic to the network. When we telnet to another computer, we
can issue commands as if we were typing on the other computer's keyboard. On
some platforms, like UNIX, telnet is a built-in resource. On other platforms, we
will need a telnet tool. The basic resource tools are indispensable when used
for the purpose that they were designed for. They even provide the fundamental
basis for many high-level resource tools, but they simply weren't designed for
the advanced manipulation of the wealth of information available on the
Internet. This is why dozens of information resource tools have been designed
to manipulate networked data.
At this juncture, there will be a
list of high-level resource tools we might want to use on our intranet: A
system to automatically gather, index, and serve information on the Internet.
Archie is a great tool for searching our intranet's file archives. Once we set
up Archie services, users can access Archie resources with their browser. A
distributed information service that enables us to move easily through complex
webs of network resources. Gopher uses a simple protocol that enables a Gopher
client to access information on any accessible Gopher server. Most browsers
directly support Gopher. An automated mailing list distribution system. Users
can subscribe to LISTSERV lists we set up on the intranet, which enables them
to read e-mail posted to the list or to post e-mail to the list. Once we set up
a LISTSERV server,
users can join lists and participate in lists using standard Internet e-mail
software. Most browser packages include e-mail software. A bulletin board
system of discussion groups called newsgroups. Users can participate in
newsgroups posting messages to the group and can read messages posted by other
newsgroup members. Once we set up a newsgroup server, users can browse
newsgroups and post information to newsgroups using a newsgroup reader. Most
browser packages include a newsgroup reader. A distributed information service
for searching databases located throughout the network. It offers indexed
searching for fast retrieval and an excellent feedback mechanism that enables
the results of initial searches to influence later searches. WAIS servers are
best accessed via CGI scripts, which allow users to search databases using
their browser. Using HTML development tools, we can quickly and easily
create HTML documents
for our intranet. HTML editors have features similar to our favorite
word processor and enable us to easily create documents in HTML format. Typically, these
editors enable us to select HTML elements from a pull-down menu. The menu has
brief descriptions of elements we can add to the document. The editor places
the element in the document in the proper format, which frees us from having to
memorize the format. When creating complex forms, we 'all find HTML editors
especially useful. HTML templates enable us to add the functionality of an HTML
editor to our favorite word processor. The great thing about templates is that we
can use all the word processor's features, which could include checking grammar
and spelling.
In
view of the above, it is evident; knowledge on the structure blocks for
creating a perfect intranet is only the first step toward implementing our
intranet. Our intranet will require content, which can be well thought-out in a
diversity of approach and shaped with a variety of co-worker applications. We
will also necessitate setting up basic networking protocols, like TCP/IP, and
services like the WWW. Once we have selected the basic tools we have to create
the intranet and measured how we will organize it, we can chart it all the way
through achievement. More importantly, we 'all are using the familiar features
of our word processor to add HTML formatting to our documents. Although the
task of creating HTML code is fairly complex, some helper applications called converters try to automate the task. HTML
converters convert our favorite document formats into HTML code and vice versa. At
the touch of a button, we could transform a Word for Windows file into an HTML
document. Converters are especially useful if we 're converting simple
documents and are less useful when we 're exchanging documents with complex law
its.
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